Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@eanenterprises.com

Ask Your Questions

BabyNu Products

We offer a variety of baby personal care products, including lotions, oils, cosmetics, lip balms, and face serums. All our products are formulated to be gentle on your baby’s delicate skin.
Yes, our products are dermatologically tested and are safe for use on newborns. They are free from harmful chemicals and are designed to be gentle and nurturing for sensitive skin.
Yes, we prioritize natural and organic ingredients in our formulations. Our products are enriched with botanical extracts, essential oils, and vitamins to ensure they are safe and beneficial for your baby's skin.
Each product page provides detailed descriptions and ingredient lists to help you choose the right product. If your baby has specific skin concerns, we recommend consulting with a pediatrician before using any new products.
Yes, we offer a 15-day return policy. If you are not satisfied with a product, you can return it within 15 days of delivery, provided it is unused and in its original packaging.

Order & Delivery

Placing an order is simple. Browse our products, add your desired items to the cart, and proceed to checkout. You can either create an account for faster checkout next time or check out as a guest.
We accept various payment methods including credit/debit cards, net banking, UPI, and popular digital wallets. You can also choose 'Cash on Delivery' at checkout.
Typically, orders are processed within 24-48 hours and delivered within 3-7 business days, depending on your location. You will receive a tracking number once your order has been dispatched.
Yes, you can track your order using the tracking number provided in your dispatch email. Simply enter the tracking number on our "Track Your Order" page to see the latest status.
Yes, you can cancel or modify your order before it has been dispatched. Please contact our customer service team as soon as possible. Once the order is shipped, it cannot be canceled or modified.

Account & Support Service

No, you can check out as a guest. However, creating an account allows you to track your orders easily and speeds up future purchases.
If you forget your password, go to the login page and click "Forgot password." Enter your registered email address, and we'll send you a link to reset your password.
You can reach us via the Contact Us page, email at info@eanenterprises.com, or by calling our customer support helpline at +91 - 9818829880.
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
Yes, we have a loyalty program where you can earn points on every purchase. These points can be redeemed for discounts on future orders.